Ascott Waterplace Surabaya - Surabaja
Experience the magic of Indonesia, from Bali’s golden beaches to Komodo’s wild landscapes. Explore ancient temples, hike volcanoes, wander lush rice terraces, and dive in crystal-clear waters. Stay in charming resorts or eco-lodges offering comfort and local charm. Indulge in traditional cuisine, meet welcoming locals, and immerse yourself in vibrant culture. Book now and make unforgettable memories in Indonesia’s breathtaking paradise.
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Ascott Waterplace Surabaya
Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5 60126 Surabaja Indonesia
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
Check availability
No. of rooms
182
WiFi
Pool
Parking
Meals
Playground
We speak
ID
8.9/10
One-Bedroom Deluxe Apartment. This modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Executive Apartment. Offering more space, this modern air-conditioned apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Deluxe Apartment. This modern air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Two-Bedroom Executive Apartment. Offering a bigger space, this modern and air-conditioned 2-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
Three-Bedroom Executive Apartment. This modern and air-conditioned 3-bedroom apartment has flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view. ;
One-Bedroom Penthouse. This modern and spacious apartment has air conditioning, a flat-screen TV with DVD player, a full kitchen and en suite bathroom with bath and shower. Guests enjoy city view.
Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free.
The fully furnished apartments areair conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The en suite bathroom has a bathtub, hotcold shower and hairdryer. Guests enjoy city view.
The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk.
The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges.
The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
The hotel day starts from hour 14:00 and ends at 12:00.
Please note that breakfast is free of charge for children aged 0–6 years. A breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. Children aged 12 years and above will be charged for breakfast as adults.
Dear Valued Guest,
Please be advised that the Kids Pool within the Waterplace Thematic Pool is temporarily closed for scheduled renovations. We expect the Kids Pool to reopen on 17 August 2026.
All other pools within the Waterplace Thematic Pool area like beach pool, lap pool, lazy pool, and baby pool remain open and are operating as usual for your enjoyment.
We sincerely apologize for any inconvenience this may cause and greatly appreciate your kind understanding.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
License number: 55194
Parking garage
Daily housekeeping
Shuttle service (additional charge)
Airport pick upadditional charge
Trouser pressadditional charge
Guest accommodation is disinfected between stays
Non-smoking rooms
First aid kit available
Smoke alarms
Laundryadditional charge
Swimming pool
WiFi available in all areas
CCTV outside property
Key card access
Fax/photocopyingadditional charge
Soundproof rooms
24-hour front desk
CCTV in common areas
Air conditioning
Water parkoffsiteadditional charge
WiFi
Outdoor pool (all year)
Dry cleaningadditional charge
Breakfast takeaway containers
Sun loungers or beach chairs
Screens or physical barriers placed between staff and guests in appropriate areas
Physical distancing rules followed
Indoor play area
Family rooms
Parking on site
Security alarm
Ironing serviceadditional charge
Process in place to check health of guests
Staff follow all safety protocols as directed by local authorities
Sun terrace
Internet services
Water slide
Airport shuttle
Kids' club
Designated smoking area
Contactless check-in/check-out
Fitness
All plates, cutlery, glasses and other tableware have been sanitized
Invoice provided
Grocery deliveriesadditional charge
Terrace
Fire extinguishers
Shuttle service
Private parking
Parking
Linens, towels and laundry washed in accordance with local authority guidelines
Free parking
Meeting/banquet facilitiesadditional charge
Outdoor pool
Luggage storage
Restaurant
Coffee house on site
Accessible parking
Free WiFi
Fitness centre
Concierge service
Lift
Airport drop offadditional charge
Golf course (within 3 km)additional charge
Kids' outdoor play equipment
Physical distancing in dining areas
24-hour security
Cashless payment available
Use of cleaning chemicals that are effective against Coronavirus
Airport shuttle (additional charge)
Hand sanitizer in guest accommodation and key areas
Car hire
Shared lounge/TV area
